Privacy Policy
1. Order Processing
Orders are processed within 2 to 3 business days. Business days exclude weekends and public holidays.
Once your order has been processed and dispatched, you will receive a shipping confirmation email with tracking information, where available.
Please note that processing time is separate from the shipping and delivery time.
5. Shipping Address
Please ensure that your shipping address and contact details are accurate and complete when placing your order.
Amranis cannot guarantee address changes once an order has been processed or dispatched. If you notice an error in your shipping details, contact us as soon as possible at info@amranis.com.
2. Domestic Shipping
We offer domestic shipping within the United States.
Shipping charges: Free standard domestic shipping is advertised on our website. Any applicable shipping charges or conditions will be displayed during checkout.
Delivery times may vary depending on your location, the shipping carrier, and other circumstances beyond our control.
6. Shipping Delays
While we do our best to ensure timely delivery, delivery dates are estimates and are not guaranteed.
Delays may occur due to weather conditions, carrier disruptions, customs clearance, public holidays, or other circumstances beyond our control.
We appreciate your patience and understanding if your order takes longer than expected to arrive.
3. International Shipping
We welcome international orders to eligible destinations.
International shipping charges and estimated delivery times are calculated and displayed at checkout based on your shipping destination.
Customers are responsible for any applicable customs duties, import taxes, or other fees imposed by the destination country, unless otherwise stated at checkout.
International shipments may experience additional delays due to customs inspections or local delivery procedures.
7. Lost, Delayed, or Damaged Packages
If your package appears to be delayed, tracking has stopped updating, or your order arrives damaged, please contact us at info@amranis.com with your order number and relevant details.
Our team will review your concern and assist you with the next steps.
4. Order Tracking
Once your order has been dispatched, a shipping confirmation email with tracking details will be sent to you, where available.
You can use the tracking information provided to follow your shipment's progress. Please allow some time for tracking information to become available after dispatch.
If you have questions about your shipment, please contact us at info@amranis.com with your order number.
8. Contact Us
For questions about shipping, delivery, or an existing order, please contact us:
Email: info@amranis.com
Please include your order number in your message so that our team can assist you more efficiently.
Thank you for choosing Amranis. We appreciate your support for thoughtfully crafted pieces and the artisans behind them.