Returns & Refund

At Amranis, every piece is thoughtfully crafted and carefully packed before it begins its journey to you. We strive to make your shopping experience smooth, from placing your order to receiving your favourite handcrafted pieces.

1. Order Processing

Orders are processed within 2 to 3 business days. Business days exclude weekends and public holidays.

Once your order has been processed and dispatched, you will receive a shipping confirmation email with tracking information, where available.

Please note that processing time is separate from the shipping and delivery time.

2. Domestic Shipping

We offer domestic shipping within the United States.

Shipping charges: Free standard domestic shipping is advertised on our website. Any applicable shipping charges or conditions will be displayed during checkout.

Delivery times may vary depending on your location, the shipping carrier, and other circumstances beyond our control.

3. International Shipping

We welcome international orders to eligible destinations.

International shipping charges and estimated delivery times are calculated and displayed at checkout based on your shipping destination.

4. Delivery Estimates

Delivery estimates depend on the destination, shipping method, and carrier. Delivery dates are estimates and are not guaranteed.

5. Shipping Address

Please ensure that your shipping address and contact details are accurate and complete when placing your order.

Amranis cannot guarantee address changes once an order has been processed or dispatched. If you notice an error in your shipping details, contact us as soon as possible at info@amranis.com.

6. Shipping Delays

While we do our best to ensure timely delivery, delivery dates are estimates and are not guaranteed.

Delays may occur due to weather conditions, carrier disruptions, customs clearance, public holidays, or other circumstances beyond our control.

We appreciate your patience and understanding if your order takes longer than expected to arrive.

7. Lost, Delayed, or Damaged Packages

If your package appears to be delayed, tracking has stopped updating, or your order arrives damaged, please contact us at info@amranis.com with your order number and relevant details.

We will review your concern and assist you with the next steps.